How to Find the Best Furnace Repair Company in Kansas City

March 06, 2019

If you need a furnace repair, you want to hire a company that will fix your furnace right the first time.

Every HVAC company will tell you, “We do the best repair work!”

But we’ll show you how to verify if a contractor actually does good work.

To find a quality furnace repair company, follow these 4 tips:

  1. Ask friends or family for a referral

  2. Look at online reviews

  3. Research the company

  4. Check their guarantees and warranties

Let’s look at how each of these tips will help you find a high-quality furnace repair contractor in Kansas City.

Need a furnace repair by a trustworthy pro? We can help.

Tip #1: Ask friends or family for a referral

One great way to know if a contractor does high-quality work is to ask friends and family who they use for HVAC repairs.

Chances are, if a contractor did good work for your friend or family member, they’ll also do high-quality work for you.

Tip #2: Look at online reviews

Another way to gauge a company’s overall reputation is to look at online reviews.

Below is a list of popular review sites:

Note: The links above go to our company profile on each site. To see our latest customer reviews, check out our ReviewBuzz page.

As you look at the company’s reviews, be sure to look at both positive and negative reviews.

For the positive reviews, see why the customer recommends the company. For negative reviews, check to see if the company responded and if their response demonstrates good customer service.

Tip #3: Research the contractor

Next, you’ll want to look into the company a little deeper and ask yourself 3 questions:

1. Is the contractor licensed and insured? If a contractor is licensed, that means they can legally repair HVAC equipment and that they obey local codes and state requirements. It also means that you won’t be financially liable if the contractor causes damage to your property. 

The easiest way to know if a contractor is licensed and insured is to see if the company is accredited by the Better Business Bureau. In order to be accredited by the BBB, a company must be licensed, insured and bonded.

2. Does the company have a physical office? More established and experienced HVAC companies will have an actual office with multiple service techs, service vans, uniforms, etc.

3. Does the contractor have experience repairing furnaces? You can ask the contractor what kind of experience they have repairing furnaces. Or, you can check the company’s website to see if they have any content that speaks specifically to furnace repairs.

If you answer “yes” to these questions, chances are you’ve found a high-quality contractor. If you answered “no” to any of the questions, keep searching for a quality contractor.

Tip #4: Check their guarantees and warranties

Nobody wants to pay for the same furnace repair twice.

When you’re looking at an HVAC company, you want the assurance that the company will stand behind their work.

One easy way to check is to look on the company’s website or ask the contractor what guarantees or warranties they offer on their repair work.

If they offer guarantees and warranties, that usually indicates the contractor does high-quality work and will fix any mistakes they make.

Below is a screenshot of our 365 furnace repair guarantee:

365 Service Guarantee

Ready to schedule your furnace repair?

Visit our furnace repair page for more information about what to expect when you hire us.

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