How Much Does a Heat Pump Repair Cost in Kansas City?

March 26, 2018

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The cost to repair a heat pump in Kansas City ranges from $150 to $1,200+, with most homeowners paying around $400 on average.

Wondering where your repair falls in that price spectrum?

Well, what you’ll pay for a heat pump repair depends on the following factors…

  1. What’s wrong with your heat pump

  2. Your heat pump warranty

  3. Who you hire to do the repair

Let’s go into more detail about each of these factors...

Want a quote right away? Give us a call, and we’ll quickly send over one of our techs to diagnose your heat pump problem and give you a fair quote.

Cost factor #1: What’s wrong with your heat pump

Heat pump repairs can vary greatly in price due to 2 factors:

  1. The cost of the replacement part. Some repairs require a replacement part, which can range from relatively inexpensive ($100) to very expensive ($1,000+).

  2. Labor to fix/replace the broken part. Some repairs are more difficult, which makes the labor fee increase.

Because heat pump repairs depend on those 2 factors, there’s really no way to know exactly what you’ll pay unless a professional inspects your heat pump to diagnose the issue.

But to help you get a better idea of what you could pay, below is a list of common heat pump problems and how much it costs to fix them:

  • Broken thermostat: $150 to $700
  • Low refrigerant (repairing a refrigerant leak): $300 to $1,500
  • Bad blower motor: $475 to $700
  • Broken reversing valve: $1,000 to $1,400
  • Worn out capacitor: $200 to $300
  • Bad defrost control board: $500 to $600
  • Busted compressor: $1,500 to $2,400

Note: The prices above reflect both the cost of labor and the part.

For more information about troubleshooting common heat pump issues, check out these related articles:

Cost factor #2: Your heat pump warranty

Depending on your warranty, some (or all) of your heat pump repair may be covered by the manufacturer or the company who installed/previously repaired your heat pump.

You see, most homeowners have 1 (or both) of the following heat pump warranties:

  1. Parts warranty

  2. Labor warranty

Let’s look at these 2 types of warranties:

Parts warranty

When your heat pump was first installed, it came with a limited parts warranty from the manufacturer, which covers broken parts due to manufacturer defects.

Most limited parts warranties cover important heat pump parts (like the compressor) for 5–10 years. However, if you purchased an extended warranty, then the manufacturer may cover those parts for 10+ years.

Here’s the catch: A manufacturer will only honor your parts warranty if:

  • You registered your heat pump with the manufacturer when you first installed it
  • You had a professional regularly maintain your heat pump every year
  • You only used replacement parts accepted by the manufacturer (no “off brand” parts)

Want to know if your warranty is valid and what it covers? Try searching for your heat pump model number on the manufacturer's website, or contact the manufacturer directly for more info.

Labor warranty

In addition to a parts warranty, you may also have a warranty on the labor needed to repair your heat pump. This type of warranty usually comes from the contractor who first installed your heat pump (not the manufacturer), and it usually covers all labor costs for 1–5 years.

If you recently had a professional contractor fix your heat pump and it broke down again, the contractor may offer a 1-year labor warranty on their repair. That means if your heat pump breaks down for the same reason within a year, they won’t charge you labor for the follow-up repair.

To know if the labor for your heat pump repair is covered, you’ll need to contact the contractor who installed/repaired your heat pump for more info.

Cost factor #3: Who you hire to do the repair

When it comes to hiring a contractor, you get what you pay for.

Generally, higher quality contractors charge more for their services but they do better work. And getting work done correctly the first time saves you money and hassle down the road.

So to help you choose a quality contractor, we’ll share a list of 3 things you should look for:

1. Make sure the contractor is licensed and insured. If a contractor is licensed, that means they’re legally authorized by the local government to carry out heat pump repairs. And if a contractor is insured, that means if an accident occurs on the job then they’ll be financially responsible—not you.

  • To check if a contractor is licensed, search for the name of the contractor on the Kansas City contractor search portal. (For license type, select “Heating and Ventilation.”)

  • To check if a contractor is insured, ask them to provide proof of insurance. Then, check with their insurance company to verify their insurance is valid.

    Want a short cut? Check the contractor’s Better Business Bureau (BBB) profile. When a business applies to be a BBB Accredited Business, they must prove they’re licensed and insured.

2. Ask for a written estimate for the heat pump repair. This will hold them accountable to the price they quote you. But before you ask about price, familiarize yourself with these 3 common HVAC pricing terms:

  • “Service call fee”: This is a fee (typically $75 to $150) that a contractor charges to visit your home and diagnose the problem (doesn’t include the actual repair). However, some contractors will waive this fee if you hire them to repair your heat pump in the same visit.
  • “Hourly rate”: Some contractors charge by the hour for their services, which usually ranges from $75 to $150 per hour. Let’s look at an example of how this works.

    Say you need a new thermostat that costs $200, and the contractor charges $100 per hour. If the job takes 2 hours total, you’d pay $400 ($200 for the part + $200 for labor).
  • “Fixed rate”: Some contractors charge a fixed rate for heat pump repairs. That means they’ll quote you a repair price upfront, and no matter how long it takes them to do the repair, that’s what you’ll pay.

    For example, if you get a fixed rate quote for $400 for a new thermostat, that’s what you’ll pay—even if it takes the contractor 3 hours instead of 2 to do the job.

3. Check their online reviews. This will help you gauge if they have good customer service. The more positive reviews they have, the more likely you’ll have a good experience with them too. Look at sites like…

Need a heat pump repair in the Kansas City metro area?

Just give us a call. We’d be happy to answer any questions you may have or help you schedule an appointment with one of our trusted techs.

Visit our heat pump repair page to learn what to expect when you hire us.

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