Heating Services

It’s freezing cold outside and your heating system is running poorly or perhaps not at all – what do you do?

Call Santa Fe Air. Our office is opened from 7 a.m. to 4:30 p.m., Monday through Friday, and we provide furnace, boiler and heat pump repair services on every make and model from 7 a.m. to 10 p.m., seven days a week. What should you expect from Santa Fe Air’s heating system repair services?

• When calling Santa Fe Air, you will speak to an actual person at our local office – not a voice recording or a third-party call dispatch center.
• At Santa Fe Air, we call you when our technician is on his way. That way, you don’t have to take off a full day of work because of uncertainty about when the repairman will be arriving. We value your time.
• Nearly all of our heating system repair services only require one visit.
• When a heating unit needs a new part, we don’t install the cheapest option to save us money, and to require you to call us again in a year. Santa Fe Air repair trucks are stocked full of the highest quality parts for all brands and models of heating systems. When we repair a furnace, boiler or heat pump, you can rest assured that it will last.
• Our workmanship is guaranteed for a year, and most of our repair parts come with extended manufacturers’ warranties.
• We care about our local economy, which is why we buy nearly all of our repair equipment from local manufacturers. Our primary supplier for all of our HVAC units is York, based out of Kansas.
• Don’t forget about our 365 Comfort Club Planned Maintenance Services!

Are You Sure Your Furnace is Broken?

Not all sounds, smells, poor performances, and other furnace malfunctions require a repair service. Try these tips before calling Santa Fe Air:

• If you smell gas, do not turn on light switches. Leave the house and call the gas company first, then call Santa Fe Air.
• Check the thermostat to make sure it is set to the “Heat” position.
• Check the electrical breaker box. If the breaker is tripped, try resetting it. If it immediately trips again, do NOT reset. Call Santa Fe Air for service.
• Make sure the furnace door is securely in place. There is a safety switch that turns the power off to the furnace if the door is removed.
• If your furnace has PVC plastic pipes, make sure there is no snow or foreign objects blocking the pipes.
• Check the air filter. Dirty filters can restrict the airflow, causing the furnace safety switch to trip, leaving you in the cold.
• Is there water leaking around the furnace? If you have a condensating furnace, the type with the PVC plastic pipes, the drain hose is probably plugged. Try clearing the blockage by blowing into the end of the tube. This will usually clear the blockage.

If you were unable to fix the problem with these solutions, call Santa Fe Air for immediate service.